FAQ

Have Questions?
We're here to help! Below, you'll find answers to some of the most common inquiries about our products, services, and policies. If you don't find what you're looking for, feel free to contact us directly for assistance.
You can pay your order by cash, swipe or we prefer you do a bank transfer for your own and our security.
Our prices are the best on the island However, the more materials you buy for your project the better the discounts. Ask our sales team for more info.
All our custom-made products have a lead time of approximately 3.5 months.
In order to secure your order we request a down payment of 50% of the order value.
We can work with the client on a payment schedule/lay away plan. The product will be stored safely in our warehouse until full payment is done.
X3M provides different warranties depending on the product of your choosing. We provide 10 Year warranty on all our aluminum profiles.